Buyer guidance · ASRR Tech
Why preserve buyer choice history?
History explains earlier discussions and when a choice changed. Keep the current choice identifiable without losing previous decisions.
A practical example
A buyer changes layout after discussing it with the adviser.
This is an illustrative situation for assessing your own process.
Checklist for your team
- Record decision points.
- Mark current choices.
- Preserve change context.
What does success look like?
The team can distinguish current choices from earlier commitments.
Test this with a recognisable record and have a colleague review the outcome. Note missing information or decisions. Use that finding to improve a working agreement before applying the process more broadly.
Buyer guidance: the wider process
Digital buyer guidance connects explanations for a buyer with the information a project team needs. Define available choices for each home, decision deadlines and how changes are processed. Keep visual explanations aligned with recorded choices. Check the handover using an example home and a combination of options. A configurator supports conversations and recording; technical assessment, deadlines and approval remain part of the project process.