ASRR

Sales pipeline · ASRR Tech

How do you make loss reasons useful?

Choose a small set of reasons leading to different improvements. Keep explanatory notes and distinguish known reasons from assumptions.

A practical example

No budget differs from a product lacking the required workflow.

This is an illustrative situation for assessing your own process.

Checklist for your team

  1. Define each reason.
  2. Request concrete context.
  3. Analyse patterns.

What does success look like?

Loss reasons are clear enough to select an improvement.

Test this with a recognisable record and have a colleague review the outcome. Note missing information or decisions. Use that finding to improve a working agreement before applying the process more broadly.

Sales pipeline: the wider process

A pipeline describes the progress of a sales opportunity. Choose stages that represent a business change, such as a completed conversation or a quotation sent. Define the evidence required at each stage and who takes the next action. Separate activities from outcomes: a call attempt is different from a completed intake. Review old and new opportunities before fixing the configuration. Include lost, cancelled and reopened journeys. Those exceptions show whether the definitions are clear enough for the whole team.